Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Contact Us

Funding Your Care

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About Care Funding

An important consideration for anyone involved in arranging appropriate care (long or short term) is the issue of funding.  For many, looking at the available funding options can be a worrying and confusing task. Care Matters can help steer you through some of the process once we have determined what specific type of care funding you may be entitled to. 

Care and support services have never been completely free of charge and most people have to contribute something towards the cost of their own care.  In some cases, you may have to pay for 100% of the cost of care.

Local Authority Assessments

Your local Council may cover some (or even all) of the cost of funding your care in certain situations.  Any funding available is means-tested. This means that who funds (and by what amount) depends on:

  • what your needs are
  • how much money you have
  • what level and type of care and support you actually need.

Funding applications for local authority help require a financial assessment of your social care needs and your personal financial situation.  In this instance, a Financial Assessment Officer will visit you in your home and look at details including:

  • Income
  • Savings* – please refer to note on Joint Savings
  • Pensions
  • Benefits
  • Property
  • Stocks and shares

This assessment will then calculate whether the council pays for all of your care, some of your care, or if you will have to pay for all of your care.

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Current thresholds

Current legislation stipulates that if you have savings and property assets in excess of £23,250* you will NOT be eligible for local authority funding for your care. It is important to remember however, that for care in your own home, the value of your property will NOT be taken into account.

*In April 2020 the current threshold is set to rise and there are further plans to place a limit, or ‘cap’ on care costs, which should mean that people become eligible for funding sooner.

If you ARE eligible for support , this will be paid via a direct payment as part of your personal budget. Financial assessments will be reviewed annually.

*Joint Savings

It is important to note that any savings that are jointly held, are proportioned out accordingly. For example, a savings account held in both husband and wife names with total savings of £10,000 will mean each party holds £5,000 savings each.

CQC Reports

Further Information

We strongly recommend seeking professional advice to find out funding information based on your own specific circumstances. Further help and support for funding your care may be found from the following sources:

For more information please visit:

NHS website –  http://www.nhs.uk/Conditions/social-care-and-support-guide/Pages/funding-care.aspx

The Citizen’s Advice Bureau in Darlington and Stockton areas – contact details include:

Darlington Citizens Advice Bureau

Bennet House
14 Horsemarket
Darlington
DL1 5PT
Telephone: 01325 256999
Email: admin.desk@darlingtoncab.co.uk

Stockton & District Advice & Information Service

Wellington Square Shopping Centre,
Stockton-on-Tees,
TS18 1RH
Telephone:03442 451 295
Email: support@stockton-cab.co.uk

Darlington Association on Disability (DAD)

for: Direct Payments and Self Directed Support, Carers Support, Shop Mobility, Disability, Advocacy.

22 Horsemarket
Darlington
DL1 5PT
Telephone: 01325 489999

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019
specialist care personal care carer

Useful Links

  • Why Care Matters?
  • What Care Do You Need
  • The Care Management Process
  • Our Carers
  • Meet The Team
  • Funding Your Care
  • Quality Assurance/Testimonials
  • FAQs
Care quality commission rated Care Matters

Why we’re CQC Safe

CQC Safe and Sure We know that every special individual we care for is someone else’s whole world. And keeping them safe and sure in their own home is our top priority when we’re helping to make their daily life easier and happier, while giving…

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Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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