Care Matters is an established family run, quality care business with offices in Darlington and Stockton. We are voluntarily audited by CQC, the Care Quality Commission.
Quality Care Matters to Us
We understand that anyone looking for additional support at home for themselves or a loved one, wants to get the very best care possible. We believe we offer that by providing a great care service with a fantastic management support team dedicated to maintaining a motivated team of highly trained carers. We are grateful for all the positive feedback received from our clients and their families.
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation."
CQC Inspection Report, Darlington Office, 4th February 2019
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
We are proud to have achieved CHAS premium plus certification. CHAS (The Contractors Health and Safety Assessment Scheme) is a pre-approval scheme, which allows companies to demonstrate to potential clients that they meet the required health and safety standards.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"CQC Inspection Report, Stockton Office, 22nd Feb 2019