Holiday cover means providing care and support for someone whilst they are on holiday. Respite cover is about stepping in to provide support when the normal care provider(s) is taking a well earned break.
Everyone needs a holiday
We can provide holiday care if you or a loved one needs assistance whilst taking a well-earned break, or for whatever reason are away from home.
With a little advance planning, we can offer short and longer term support services for our customers, ensuring all of your usual support needs are taken care of. This leaves you or your loved one to enjoy all the benefits of a change of scene, safe in the knowledge that extra assistance is close at hand
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation."
CQC Inspection Report, Darlington Office, 4th February 2019
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
Carers need a break too
Similarly, it may be someone else involved in yours or a loved one’s care that is planning to take some time off. Care Matters can step in to provide essential respite care to cover holiday periods and ensure that a high standard and continuity of care is maintained at all times. For example, you may normally look after a parent, but plan to go away on holiday or for work. We can support this absence and provide our usual high standards of care for a temporary period of time.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"CQC Inspection Report, Stockton Office, 22nd Feb 2019