Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
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    • Care Matters Darlington
    • Care Matters Stockton
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Holiday Cover and Respite Cover

What is holiday cover and respite cover?

The term respite care is, of course, more widely known. And both holiday cover and respite cover are similar. Holiday Cover means providing care and support for someone whilst they are on holiday. Respite cover, however, is about stepping in to provide support when the normal care provider, or care providers, are taking a well earned break.  

Everyone needs a holiday

We can provide holiday care if you or a loved one needs assistance whilst taking a well-earned break,  or for whatever reason are away from home. 

With a little advance planning, we can offer short and longer term respite care support services for our customers, ensuring all of your usual support needs are taken care of. With this extra layer of help in place, this leaves you or your loved one to enjoy all the benefits of a change of scene, safe in the knowledge that extra assistance is close at hand when you need it.

So, if the idea of getting away has become less practical over the years, holiday care could make all the difference. Contact us if you have any questions about our care at home services – even if you’re planning on getting away from home yourself!

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Carers need a break too

Similarly, it may be someone else involved in yours or a loved one’s care that is planning to take some time off.  Care Matters can step in to provide essential respite care to cover holiday periods and ensure that a high standard and continuity of care is maintained at all times. For example, you may normally look after a parent, but plan to go away on holiday or for work. We can support this absence and provide our usual high standards of care for a temporary period of time.

CQC Reports

specialist care personal care carer

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  • Personal Care
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  • Transportation & Activities
  • Holiday Cover
  • Reablement
  • Palliative Care

Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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21st birthday in 2021

Celebrating a 21st birthday in 2021!

There’s a notable celebration taking place in our offices today, as Rebecca officially turns 21! Our apprentice branch administrator, with us since last summer, has become an integral part of the Care Matters team in Darlington over the last 6 months, and has certainly earned…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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