Continence needs can vary significantly. Our dedicated and understanding carers can help if you, or your loved one, needs additional help with catheter, bowel and stoma care. Your needs may include:
With professional, compassionate care from our team, we can make things that bit more comfortable and reassuring, when you need our help the most.
For many people, living with a condition which affects the bladder or bowel can be understandably stressful. And for some, it’s a potentially life-restricting situation that can cause significant distress. It can therefore be a great comfort to know that our experienced complex care teams can help you to continue living an independent life, as comfortably as possible.
Plus, with the expertise of our nursing care team behind everything we do, our carers are all highly trained to provide a full range of continence care services from the comfort of your own home. Rest assured that all our support will be delivered in a sensitive, dignified, and compassionate way, each and every time we come to your home.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
At Care Matters, we ensure that our support is tailored exactly to the recipient’s unique needs and requirements. Our complex care team are supported continually by our dedicated nurse specialists, who will also regularly review individual care plans to ensure we continue to provide the very best service.
As with all of our care at home services, our complex care packages come fully regulated by the Care Quality Commission. If you have any questions for our care at home teams in Darlington and Stockton, get in touch and request a callback today.