Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Contact Us

Catheter, Bowel & Stoma Care

specialist care personal care carer

Continence needs can vary significantly.  Our dedicated and understanding carers can help if you, or your loved one, needs additional help with catheter, bowel and stoma care. Your needs may include:

  • help going to the toilet and changing pads
  • assistance with the managing of a catheter
  • changing a colostomy or stoma bag

With professional, compassionate care from our team, we can make things that bit more comfortable and reassuring, when you need our help the most.

Helping with Catheter, Bowel and Stoma Care

For many people, living with a condition which affects the bladder or bowel can be understandably stressful. And for some, it’s a potentially life-restricting situation that can cause significant distress.  It can therefore be a great comfort to know that our experienced complex care teams can help you to continue living an independent life, as comfortably as possible.

Plus, with the expertise of our nursing care team behind everything we do, our carers are all highly trained to provide a full range of continence care services from the comfort of your own home. Rest assured that all our support will be delivered in a sensitive, dignified, and compassionate way, each and every time we come to your home. 

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Complex care made simple for our customers

At Care Matters, we ensure that our support is tailored exactly to the recipient’s unique needs and requirements.  Our complex care team are supported continually by our dedicated nurse specialists, who will also regularly review individual care plans to ensure we continue to provide the very best service.

As with all of our care at home services, our complex care packages come fully regulated by the Care Quality Commission. If you have any questions for our care at home teams in Darlington and Stockton, get in touch and request a callback today.

CQC Reports

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Useful Links

  • Catheter, Bowel & Stoma Care
  • Tracheostomy Management
  • Stroke Care
  • Dementia Care
  • Brain Injury Care
  • Spinal Injury Care
  • Developmental Disorders
  • Nasal Gastric Feed
  • Epilepsy Care
Care quality commission rated Care Matters

Why we’re CQC Safe

CQC Safe and Sure We know that every special individual we care for is someone else’s whole world. And keeping them safe and sure in their own home is our top priority when we’re helping to make their daily life easier and happier, while giving…

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Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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