When most people think of care services, the focus is usually on the age of an individual, or a specific condition that limits mobility. When it comes to supporting someone through alcohol dependence or drug addiction though, it can be people of any age who need our specialist support.
Working with not only the individual affected, but also the wider family where possible, our team are trained to provide the compassionate care for addiction that can be crucial during early recovery.
Whether following a period of rehabilitation, a detox, or as part of an ongoing recovery programme, the added benefit of quality care can be crucial.
Drug or alcohol addiction of course affects a person severely, on both a physical and mental level, and can also create emotional distress within the wider family.
The right support, however, can make a difficult situation that little bit easier, allowing the individual to ease their way back into a routine, while enabling the support network to focus on their own.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
Of course, social isolation has been a problem for many of the people we provide this type of care for. So the idea of having somebody come into your home, even to help, can be daunting, and the person may feel anxious, at least in the beginning.
But this is one of the reasons why we employ friendly, supportive individuals within our team. Not only do they bring with them the level of training required to make difficult situations more manageable for everyone involved, but they also help people get used to the simple things in life once again.
Communication, then, is key to what we do, when it comes to care for alcohol or drug addiction. So if you’d like to begin the care process with a friendly chat about our complex care services in Darlington & Stockton, please get in touch today.