Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Drug & Alcohol Recovery Care

About Drug & Alcohol Recovery Care

When most people think of care services, the focus is usually on the age of an individual, or a specific condition that limits mobility. When it comes to supporting someone through alcohol dependence or drug addiction though, it can be people of any age who need our specialist support.

Working with not only the individual affected, but also the wider family where possible, our team are trained to provide the compassionate care for addiction that can be crucial during early recovery.

Individual support plans for the right recovery journey

Whether following a period of rehabilitation, a detox, or as part of an ongoing recovery programme, the added benefit of quality care can be crucial.

Drug or alcohol addiction of course affects a person severely, on both a physical and mental level, and can also create emotional distress within the wider family.

The right support, however, can make a difficult situation that little bit easier, allowing the individual to ease their way back into a routine, while enabling the support network to focus on their own.

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Care for addiction and alcohol dependence

Of course, social isolation has been a problem for many of the people we provide this type of care for. So the idea of having somebody come into your home, even to help, can be daunting, and the person may feel anxious, at least in the beginning.

But this is one of the reasons why we employ friendly, supportive individuals within our team. Not only do they bring with them the level of training required to make difficult situations more manageable for everyone involved, but they also help people get used to the simple things in life once again.

Communication, then, is key to what we do, when it comes to care for alcohol or drug addiction. So if you’d like to begin the care process with a friendly chat about our complex care services in Darlington & Stockton, please get in touch today.

CQC Reports

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Useful Links

  • Catheter, Bowel & Stoma Care
  • Tracheostomy Management
  • Stroke Care
  • Dementia Care
  • Brain Injury Care
  • Spinal Injury Care
  • Developmental Disorders
  • Nasal Gastric Feed
  • Epilepsy Care

Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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21st birthday in 2021

Celebrating a 21st birthday in 2021!

There’s a notable celebration taking place in our offices today, as Rebecca officially turns 21! Our apprentice branch administrator, with us since last summer, has become an integral part of the Care Matters team in Darlington over the last 6 months, and has certainly earned…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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