The scale of the requirement for mental health care is vast. The NHS (Mental Health Task Force 2016) have estimated that up to one in four of the general population suffer from at least one diagnosable form of mental illness each year. It is the largest single cause of disability … and it can happen to people in all walks of life, at all life stages and affects people to varying degrees of severity.
In recent times there has been a significant increase in publicity and awareness in terms of the size and scope of the problem and how mental health issues impact on those affected and their families and loved ones.
Care Matters provides specialist support for those living with a range of mental health illnesses. These include:
We also provide care to those with additional types of mental health issues including dementia and developmental disorders. With these, and all of our specialist care packages led by the work of our Clinical Lead Nurse, you can be sure that our Mental Health Carers provide the highest quality, compassionate services.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
Understanding Mental Health in Homecare
We appreciate that individual needs can be varied, and are always unique. Our experienced, highly-trained carers will tailor our care service entirely around you or your loved one’s requirements.
Support can range from daily visits assisting with washing, dressing, shopping and general household duties… to providing temporary respite care cover, thereby allowing primary carers to take some time off.
Our friendly team will take the time to understand your needs, and make a full assessment, before creating a bespoke care plan. Even beyond this though, all of our care plans are regularly reviewed, ensuring the optimum level of care and support with every visit.