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Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 450057

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
Contact Us

Mental Health Care

 About Mental Health Care

The scale of the requirement for mental health care is vast. The NHS (Mental Health Task Force 2016) have estimated that up to one in four of the general population suffer from at least one diagnosable form of mental illness each year. It is the largest single cause of disability … and it can happen to people in all walks of life, at all life stages and affects people to varying degrees of severity.

In recent times there has been a significant increase in publicity and awareness in terms of the size and scope of the problem and how mental health issues impact on those affected and their families and loved ones.

Care Matters support plans for Mental Health Care

Care Matters provides specialist support for those living with a range of mental health illnesses. These include:

  • depression
  • bipolar disorder
  • schizophrenia and other psychoses

We also provide care to those with additional types of mental health issues including dementia and developmental disorders.

Customer Feedback

"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation."

CQC Inspection Report, Darlington Office, 4th February 2019
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019

We understand individual needs are varied and unique.  Our experienced, trained carers will tailor our care service entirely around you or your loved one’s requirements.  Support can range from daily visits assisting with washing, dressing, shopping and general household duties… to providing temporary respite care cover, allowing primary carers to take some time off.

Our specialist, friendly team will take time to understand your needs and make a full assessment before creating a bespoke care plan that will be reviewed regularly. 

CQC Reports

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"CQC Inspection Report, Stockton Office, 22nd Feb 2019
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Useful Links

  • Catheter, Bowel & Stoma Care
  • Tracheostomy Management
  • Stroke Care
  • Dementia Care
  • Brain Injury Care
  • Spinal Injury Care
  • Developmental Disorders
  • Nasal Gastric Feed
  • Epilepsy Care
CQC Rating for Care Matters Stockton branch

Good CQC rating confirmed for our Stockton branch

Published on January 7, the Care Quality Commission (CQC) has confirmed that our Stockton branch has achieved an overall rating of ‘Good’, following the regulatory body’s latest inspection. The visit from two inspectors of the CQC took place just before the end of 2020, with…

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Season’s greetings, and best wishes to all at the end of a challenging year

Firstly, a big thank you to all of our staff members, across all of our companies, for the commitment and hard work shown by every employee throughout this particularly challenging year. We have not only survived, but also managed to grow, and secured major contracts…

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More than 320 staff now part of The Newlands Group Ltd.

We’ve been lucky enough to share several pieces of positive news over the last few months. Both here, at Care Matters Homecare, and across our sister companies, Tribe Recruitment and The Robin Centre, 2020 has been a challenging, but rewarding year. Across all three businesses,…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 450057

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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