Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
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    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Tracheostomy Care

Living with a Tracheostomy

Our complex care teams are trained specifically to deliver tracheostomy care to support those who have recently been fitted with an airway aid. We can help to ease the stress of managing a tracheostomy at home, including assistance with tracheostomy dressing and tube changes. Plus, if a family member or friend has been helping out, but is unavailable for a short time, we can provide these important duties as part of our respite care service.

The challenges of tracheostomy care at home

The Care Matters specialist care team understand that it can take some time to adapt to a tracheostomy tube. We also appreciate that it can be really daunting to think about airway management and caring for the equipment properly at home, whether on your own or when living with someone. 

With the essential support of nursing-led care from our Care Matters specialist team, we can provide the reassurance you need, and boost your confidence to support independent living. We help those in need to live as full a life as possible, while benefitting from our assistance in the comfort of their own home.

 

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Assessment and personalised plan for tracheostomy care

Our Clinical Lead Nurse will undertake an initial assessment of your, or your loved ones, required daily routines.  Our Nursing team will work alongside our carers to ensure competency in every clinical requirement of specialist care – including tracheostomy care, correct fit of tubes and emergency management measures. 

Every aspect of our support services will be included in a personalised tracheostomy care plan. We will encourage full involvement with you, or your loved one, and close family as part of this process.  Care Matters care teams work alongside other nominated health care professionals to deliver seamless care.

To get the care at home services you need in place, contact our teams in Darlington or Stockton. We provide Tracheostomy Care, and many other care at home and complex care services.

CQC Reports

specialist care personal care carer

Useful Links

  • Catheter, Bowel & Stoma Care
  • Tracheostomy Management
  • Stroke Care
  • Dementia Care
  • Brain Injury Care
  • Spinal Injury Care
  • Developmental Disorders
  • Nasal Gastric Feed
  • Epilepsy Care

Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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21st birthday in 2021

Celebrating a 21st birthday in 2021!

There’s a notable celebration taking place in our offices today, as Rebecca officially turns 21! Our apprentice branch administrator, with us since last summer, has become an integral part of the Care Matters team in Darlington over the last 6 months, and has certainly earned…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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