We Care,You Matter.

When ill-health or injury challenges normal life and things feel uncertain, we’re here with reassurance, guidance and support. Offering choice, flexibility and control, we help people to continue living their optimum life in the comfort of their own home, whatever the circumstances.

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Welcome to Care Matters

Noticeably different, our care encompasses details beyond just physical and medical needs. We get to know the person, their likes and dislikes and all that’s important to them and their family – practically, emotionally and socially.


As a homecare specialist, we help each individual stay connected to the things they value. Independence, dignity, friends, hobbies and the safety and comfort of having all their needs known and met.

Getting to know you is our privilege, and building a positive relationship starts from the moment we meet. From enquiry to assessment, through to planning and providing care, we help empower all our service-users to live a fulfilled life.

Our Services

Across Tees Valley and North Yorkshire, from long-term or short-term home care to complex specialist care and housekeeping, you can choose and enjoy a level of support that suits your preferences and adapts with your needs – today, tomorrow and beyond.

Because Care Matters



Our detailed planning, coordination and service delivery keeps every service-user safe and protected.


Comprehensive assessments ensure highly personalised care and welcome reassurance for the family.


Excellent leadership, team spirit and fresh thinking allows service-users, their families and our staff to thrive.


Built-in flexibility and regular reviews mean our services can adapt smoothly to evolving personal needs.


Skilled, attentive and compassionate, our staff bring smiles, dignity and respect to the life of every individual in our care.


Sharing feedback, comments and experiences. Because what you say matters.

Care Matters provided my mum the support to be able to come home from hospital and spend her last days with her family. They came to the hospital within hours and allowed mum to be home in just over 24 hours. Excellent service, Carers were very caring and nothing was too much.

Carol F (Daughter of Client / Service User)

Care Matters currently look after my dad and thankfully we have made the right decision. We have a small team of carers that are all outstanding. My Dad looks forward to their visits and one lady from the office has been excellent through a difficult process.... Highly recommend.

Jadon R (Son of Client/Service User)

Care matters have provided a good service to me for over two years now. Their carers are always on time and I highly recommend this company.

Beryl C (Client / Service User)

When it’s time for a helpful conversation

A friendly conversation to discuss the right care and funding options for you or your loved one is the best place to start. So we’ve made it easy. Simply click the button below and we’ll arrange to call you back.

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