We Care,You Matter.

When ill-health, disability or injury challenges normal life and things feel uncertain, we’re here with guidance and support. Offering choice, flexibility and control, we help people to continue living life in the comfort of their own home.

Make an enquiry

Welcome to Care Matters Homecare

Our care extends beyond just physical and medical needs. We get to know you, your likes and dislikes and all that’s important to you and your loved ones – practically, emotionally and socially.


As a homecare specialist, we help you stay connected to the things you value. Independence, dignity, friends, hobbies and the safety and comfort of having your needs known and met.

In getting to know you, we build a positive relationship from the moment we meet. From enquiry to assessment, through to planning and providing care, we help empower you to live a fulfilled life.

Our Services

Across Tees Valley and North Yorkshire, from long-term or short-term home care to complex specialist care and housekeeping, you can choose and enjoy a level of support that suits your preferences and adapts with your needs – today, tomorrow and beyond.

Because Care Matters


Quality Care Commission Safe


Our detailed planning, coordination and service delivery keeps you safe and protected.

Care Quality Commission rated Effective


Comprehensive assessments ensure highly personalised care and welcome reassurance for the family.

Care Quality Commission rate Well-led


Excellent leadership, team spirit and fresh thinking allows you, your loved ones and our staff to thrive.

Care Quality Commission rated Responsive


Built-in flexibility and regular reviews mean our services can adapt smoothly to evolving personal needs.

Care Quality Commission, rated Caring.


Skilled, attentive and compassionate, our staff bring smiles, dignity and respect to the life of everyone in our care.


Sharing feedback, comments and experiences. Because what you say matters.

"I wanted to reach out and express our gratitude for two care workers who cover your Stockton area. They tend to my father-in-law and are absolutely amazing with him. Their care, patience, and efforts are exceptional, and I wanted to make the company aware of their hard work.

As a family, we are extremely grateful for them and the help they provide in caring for my father-in-law, he has a brilliant relationship with them, always speaking highly of them, and looks forward to their calls."

Amy H (Daughter in Law / Service User)

Care Matters provided my mum the support to be able to come home from hospital and spend her last days with her family. They came to the hospital within hours and allowed mum to be home in just over 24 hours. Excellent service, Carers were very caring and nothing was too much.

Carol F (Daughter of Client / Service User)

Care Matters currently look after my dad and thankfully we have made the right decision. We have a small team of carers that are all outstanding. My Dad looks forward to their visits and one lady from the office has been excellent through a difficult process.... Highly recommend.

Jadon R (Son of Client/Service User)

Care matters have provided a good service to me for over two years now. Their carers are always on time and I highly recommend this company.

Beryl C (Client / Service User)

Time for a Helpful Conversation?

A friendly conversation to discuss the right care and funding options for you or your loved one is the best place to start. So we’ve made it easy. Simply click the button below and we’ll arrange to call you back.

Request a Call Back

Latest News

News and features to keep you up to date and informed.

We use third-party cookies to personalise content and analyse site traffic.

Learn more