The North East’s leading home care provider

Why Care Matters for Home Care?

  • Care Matters Homecare is a locally owned and run home care provider. We’re approachable and always available to contact when you need us
  • We’re flexible and responsive – and can arrange care in rapid time if required
  • We’re totally committed to staff training and continuous improvement
  • We’re trustworthy. We are regulated by the Care Quality Commission (CQC).
  • We are able to offer a wide variety of care services – to the standard we would want for our loved ones

Customer Feedback

"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation."

CQC Inspection Report, Darlington Office, 4th February 2019
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019

What we do

  • We’re a care in the home specialist.
  • Our services include a wide range of home care from personal, domestic and housekeeping to a range of complex/specialist care including palliative and home reablement
  • We are totally flexible regarding the level and duration of care. We are happy to arrange extensive long-term care plans or one-off holiday or emergency cover.
  • We strongly believe in care that enables our clients to live as full a life as possible and where practical, encourage hobbies and provide transportation.
  • We’re proud North-Easterners. Care Matters Homecare provides services across Teesside, North Yorkshire and South Durham from our Darlington, Stockton and Middlesbrough offices

Care Matters – A Name You Can Trust

Getting Home Care Couldn’t Be Simpler

Why us? A family run, local, regulated care business… with great client feedback.

Need help choosing care? It can be daunting. Here’s everything you need to consider.

How do I get started? Getting care from Care Matters couldn’t be simpler… here’s how it works.

What type of care do we offer?

What about quality assurance?

  • CQC Regulated
  • Highly rated on homecare.co.uk and google …loved by our customers

Am I entitled to funding?

Everything you need to know about options for funding care.

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