Returning home from a period in hospital can be daunting. So we provide short-term care in the home to help and support you or your loved one to safely regain independence, as you recover from an illness or injury.
Reablement care, is also called “intermediate care” because it’s not forever, as its about supporting you or your loved to achieve goals that will see you / them back on your feet. Our specialist staff will be there to help every step of the way to ensure recovery goals are you achieved.
Spending time in hospital can naturally cause a great deal of anxiety, and can also feel physically draining. Our reablement care at home, offers the perfect package of support to help you or your loved one get back up to full speed.
The help and encouragement of our skilled carers encompasses both physical and emotional needs. Introducing practical measures such as walking aids, and removing obstacles around the home if necessary, all helps to rebuild confidence and promote independence.
As specialists, we know that recovery can take time. So reablement is an important part of what we do. Enabling you or your loved one to live comfortably again at home, we use experience and compassion to deliver the very best in personalised care.
Local and approachable, we’re here every day providing the very best in home care services.
Managing Director, Lisa, is an experienced and driven professional with a wealth of business start-up experience. Lisa has extensive knowledge of HR, Accounts, Finance and Business Management.
Steven began his career as a Healthcare Assistant over 20 years ago and since then has progressed to the role of Registered Manager and more recently Regional Manager. Steven’s wealth of experience is second to none at supporting adults within both Domiciliary and Extra Care settings throughout the North East.
Registered Manager Darlington
Michelle discovered her passion for care over 20 years ago and has never looked back. After entering the care sector as an administrator, Michelle progressed to hold the posts of Operations Manager and Area Manager in addition to several positions as the Registered Manager of a service regulated by the CQC.
Group Operations Director
Nicola has 25 years experience in sales, operational and customer experience roles. More recently, Nicola has focussed on project management, including business start ups, sales and marketing strategy and internal process review and refinement. In her role as Group Operations Director, Nicola uses her wealth of managerial skills and analytical thinking to promote operational effectiveness, efficiency and quality across the company. Nicola supports legislative and contractual compliance and drives continuous improvement.
A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.
A: Everyone we look after has different needs. You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.
They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us. In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.
A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!
A: Providing care is a 24-hour 7 day a week commitment. As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.
A: We understand that cost is a huge consideration in the decision making process. Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care. All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.
Please contact your local office for further information.