Care Matters Homecare is committed to delivering quality services. Our goal is to offer continuous improvement, ensuring effectiveness, efficiency, and value. One of the ways we measure ourselves and that of our service is in our annual renewal of the UKAS ISO 9001 certification.

What is UKAS ISO 9001?


ISO 9001 is the international standard for quality management. It delivers a system of continual improvement that is driven by customers / service user’s needs.

UKAS is The United Kingdom Accreditation Service. They are the national accreditation body for the United Kingdom.

What it means to us

The achievement of not only gaining but retaining the certification signifies that our business practises are efficient, reliable and dedicated to delivering a high level of service and support at all times. This certification ensures that we adhere to the highest industry standards, providing a solid foundation for the trust our service users and care staff place in us. It speaks volumes about our dedication to delivering excellence, fostering transparency, and continually improving our services to meet and exceed expectations.

ISO certification holds paramount importance for our business, service users and care staff. ISO standards are not just a mark of quality; they are a commitment to systematic and efficient processes.

Our ISO 9001 certification is a testament to the rigorous quality management practices we uphold. Customers / service users can have complete confidence that Care Matters Homecare remains steadfast in its pursuit of excellence, providing them with the assurance that our services are of the utmost quality.


Let’s have a chat about your needs.

Ask About Care

We use third-party cookies to personalise content and analyse site traffic.

Learn more