Our palliative care at home service provides sensitive, specialist support and symptom relief for individuals with serious, life limiting or terminal illness. We help to relieve pain and improve quality of life as much as possible within the time that’s left.
We also provide emotional and spiritual support for both patients and their families. Our role as caregivers is to ensure comfort and quality of life for your loved one.
Care Matters Homecare can provide this vital support for you or your loved one, while offering reassurance to the wider family that the people they love are being well-cared for. This one-to-one support helps to alleviate pain, sickness and other distressing symptoms.
Our palliative care team can also help with personal care, administering medication and preparing drinks and snacks. Highly trained in holistic care, we’re also able to support psychological, emotional and spiritual needs during this challenging time.
Individual palliative care packages are carefully detailed, so we’re able to completely respect and fulfil personal choices and preferences for end of life care. We understand that family and friends are also hugely affected. By working within a network of local hospices, district nurses and charities, we can guide families to additional support and advice if needed.
Care Matters Homecare can provide 24 hour care, and at very short notice. This not only helps keep people comfortable at their precise time of need, but can also provide close family and friends with some crucial respite time if wanted, offering continuity of care at all times.
Local and approachable, we’re here every day providing the very best in home care services.
A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.
A: Everyone we look after has different needs. You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.
They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us. In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.
A: We currently are providing care to people at home across the Tees Valley, County Durham and regions in North Yorkshire! Please contact your nearest office to discuss how we might be able to help you in your area!
A: Providing care is a 24-hour 7 day a week commitment. As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.
A: We understand that cost is a huge consideration in the decision making process. Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care. All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.
Please contact your local office for further information.
