Specialist care, designed for people with serious, life limiting or terminal illnesses or conditions, palliative care at home is designed to bring as much comfort as possible during extremely difficult times.
Care Matters can provide this vital support for you or your loved one, and also offer reassurance to the wider family that the people they love are being well-care for. We strongly believe that even though you may have a terminal condition, that you should expect to live as well as possible in the time you have left.
Palliative care is specialist care, sometimes known as end of life home care, or palliative nursing. Here, support might include managing pain and other symptoms, whilst also providing psychological, social and spiritual support – and allowing someone to die with dignity. Our care team are all highly trained to provide the broad range of skills required.
We understand that family and friends will also be hugely affected by the illness and it can be an extremely stressful time for all. Utmost sensitivity is paramount in our delivery of care in these circumstances. Individual Care Plans will completely respect personal choices and preferences for end of life care – including where this should take place.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
All Care Matters care teams work alongside other healthcare professionals, such as District Nurses, Charities and Local Hospices, in our delivery of palliative care support services. We can even provide 24 hour care where needed, and at very short notice too.
This not only helps with keeping someone comfortable in their time of need, but can also provide close family and friends with some crucial respite time, if required, plus essential continuity of care to yourself or your loved one. If you have any questions about palliative care, don’t hesitate to get in touch with our care at home teams in Darlington and Stockton.