Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
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    • Drug & Alcohol Recovery Care
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End of Life – Palliative Care

What is Palliative care

Specialist care, designed for people with serious, life limiting or terminal illnesses or conditions, palliative care at home is designed to bring as much comfort as possible during extremely difficult times.

Care Matters can provide this vital support for you or your loved one, and also offer reassurance to the wider family that the people they love are being well-care for.  We strongly believe that even though you may have a terminal condition, that you should expect to live as well as possible in the time you have left.

Our palliative care support

Palliative care is specialist care, sometimes known as end of life home care, or palliative nursing. Here, support might include managing pain and other symptoms, whilst also providing psychological, social and spiritual support – and allowing someone to die with dignity.  Our care team are all highly trained to provide the broad range of skills required.

We understand that family and friends will also be hugely affected by the illness and it can be an extremely stressful time for all.  Utmost sensitivity is paramount in our delivery of care in these circumstances. Individual Care Plans will completely respect personal choices and preferences for end of life care – including where this should take place.

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

A network of support for palliative care at home

All Care Matters care teams work alongside other healthcare professionals, such as District Nurses, Charities and Local Hospices, in our delivery of palliative care support services. We can even provide 24 hour care where needed, and at very short notice too. 

This not only helps with keeping someone comfortable in their time of need, but can also provide close family and friends with some crucial respite time, if required, plus essential continuity of care to yourself or your loved one. If you have any questions about palliative care, don’t hesitate to get in touch with our care at home teams in Darlington and Stockton.

CQC Reports

Power of Attorney

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  • Personal Care
  • Domestic Care & Housekeeping
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  • Holiday Cover
  • Reablement
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Care quality commission rated Care Matters

Why we’re CQC Safe

CQC Safe and Sure We know that every special individual we care for is someone else’s whole world. And keeping them safe and sure in their own home is our top priority when we’re helping to make their daily life easier and happier, while giving…

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Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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