If you or someone in your family needs help adjusting to a new situation our specialist care plan will help you and your family feel confident about the future knowing you have support every step of the way.
With the varied nature of these types of injuries, a flexible, fully-tailored approach to brain injury care is paramount to effective aftercare and recovery.
Working alongside other healthcare professionals, we help deliver the best possible care and rehabilitation to you and your loved ones.
“It can be a great comfort to know that the complex care teams at Care Matters Homecare are fully trained in supporting people with these kinds of brain injuries and neurological conditions. This level of understanding can be crucial at every stage of aftercare, from the individual becoming accustomed to the carers initially, to communicating issues over time.”
Fully regulated by the Care Quality Commission, you can be sure that our care at home service is delivered to the highest standard.
A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist
A: Everyone we look after has different needs. You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.
They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us. In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.
A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!
A: Providing care is a 24-hour 7 day a week commitment. As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.
A: We understand that cost is a huge consideration in the decision making process. Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care. All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.
Please contact your local office for further information.
Our team is dedicated to providing exceptional care and support, tailored to your unique needs.
