Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Personal Care

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Personal Care and Domestic Care

Sometimes referred to as part of the general term, ‘domiciliary care’, we like to make a distinction between personal care and domestic care.

The requirements can be very wide-ranging but personal care refers specifically to those things we do to ensure proper care and maintenance of the body. 

Domiciliary Care with a difference

You or your loved one can be assured of a friendly, professional service from our team of experienced carers every time.  We want to take the worry and stress away from everyday tasks, allowing you to live as independently as possible in your own surroundings.  

What does Personal Care involve?

Our care teams work across the North East supporting hundreds of people in the comfort of their home with a wide range of personal care duties. These include helping with daily washing and bathing, going to the toilet, dressing and changing, helping to administer medications and general personal grooming.   

Personal Care is ultimately a simple, but effective service that helps our customers to live more comfortably, and their loved ones and wider family to have more peace of mind from day to day.

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Living life to the full

We strongly believe that life shouldn’t be all work and no play. Take a look at our transportation section to see how we can help you or loved one keep active and have some fun!

The personal care service, provided by our domiciliary care specialists in Stockton and Darlington, can be on hand at every step of our your day to day routine.

Ultimately, we want you to live your life your way as often and for as long as possible. And if there’s anything we can help with, on order to keep you doing so, simply get in touch.

For personal, domiciliary care you can depend on, near Darlington or Stockton, contact Care Matters today.

CQC Reports

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Useful Links

  • Personal Care
  • Domestic Care & Housekeeping
  • Transportation & Activities
  • Holiday Cover
  • Reablement
  • Palliative Care
Care quality commission rated Care Matters

Why we’re CQC Safe

CQC Safe and Sure We know that every special individual we care for is someone else’s whole world. And keeping them safe and sure in their own home is our top priority when we’re helping to make their daily life easier and happier, while giving…

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Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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