Sometimes referred to as part of the general term, ‘domiciliary care’, we like to make a distinction between personal care and domestic care.
The requirements can be very wide-ranging but personal care refers specifically to those things we do to ensure proper care and maintenance of the body.
You or your loved one, can be assured of a friendly, professional service from our team of experienced carers every time. We want to take the worry and stress away from everyday tasks, allowing you to live as independently as possible in your own surroundings.
Our care teams work across the North East supporting hundreds of people in the comfort of their home with a wide range of personal care duties. These include helping with daily washing and bathing, going to the toilet, dressing and changing, helping to administer medications and general personal grooming.
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation."
CQC Inspection Report, Darlington Office, 4th February 2019
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
Living life to the full
We strongly believe that life shouldn’t be all work and no play. Take a look at our transportation section to see how we can help you or loved one keep active and have some fun!
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"CQC Inspection Report, Stockton Office, 22nd Feb 2019