Sometimes referred to as part of the general term, ‘domiciliary care’, we like to make a distinction between personal care and domestic care.
The requirements can be very wide-ranging but personal care refers specifically to those things we do to ensure proper care and maintenance of the body.
You or your loved one can be assured of a friendly, professional service from our team of experienced carers every time. We want to take the worry and stress away from everyday tasks, allowing you to live as independently as possible in your own surroundings.
Our care teams work across the North East supporting hundreds of people in the comfort of their home with a wide range of personal care duties. These include helping with daily washing and bathing, going to the toilet, dressing and changing, helping to administer medications and general personal grooming.
Personal Care is ultimately a simple, but effective service that helps our customers to live more comfortably, and their loved ones and wider family to have more peace of mind from day to day.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
We strongly believe that life shouldn’t be all work and no play. Take a look at our transportation section to see how we can help you or loved one keep active and have some fun!
The personal care service, provided by our domiciliary care specialists in Stockton and Darlington, can be on hand at every step of our your day to day routine.
Ultimately, we want you to live your life your way as often and for as long as possible. And if there’s anything we can help with, on order to keep you doing so, simply get in touch.