At home or out and about, having a friendly, familiar and trusted companion by your side can make every day that bit better. Our companion service offers tailored support and company for a more fulfilling, sociable life.
Our support services can improve quality of life, promote independence, and provide peace of mind for families. As a fully regulated and reputable care service provider we work closely with you to provide the right services for you and your loved one’s needs.
Sometimes care and support isn’t about medical needs or essential tasks. At Care Matters Homecare, we know that living the life you or your loved one wants to live is often more important. Feeling good, enjoying happy moments and adding new experiences to life is something we love to help with.
With our warm and caring companion service, we can support you or your loved one to enjoy a sociable and varied life. Getting out and about regularly and confidently with peace of mind is always something we can help with.
Whether it’s hobbies and interests, going to events, attending appointments, running errands or just having a cuppa and a chat in the garden that’s important, we make sure everyone in our care is able to keep their sense of personal fulfilment and purpose.
Local and approachable, we’re here every day providing the very best in home care services.
A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.
A: Everyone we look after has different needs. You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.
They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us. In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.
A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing! Please contact your nearest office to discuss how we might be able to help you in your area!
A: Providing care is a 24-hour 7 day a week commitment. As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year.
Our local offices are open Monday to Friday 08:30 hours – 17:00 hours and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.
A: We understand that cost is a huge consideration in the decision making process. Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care. All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.
Please contact your local office for further information.
