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Stroke Care

A stroke affects not only how the body works, but also how an individual then thinks and feels.

Our Team

Stroke Care

After a stroke, physical recovery is only part of the journey. Emotional and psychological support also play an important role.

At Care Matters, we understand that every person’s experience is different. We provide compassionate, personalised care to help you or your loved one adjust to life after a stroke.

 

 

Whether you need a little extra help each day or more complex care and support, our Care Management Process ensures your needs remain at the heart of everything we do.

Stroke Support & Rehabilitation

A stroke can have a significant impact on everyday life. It may affect mobility, communication, independence and emotional wellbeing.

Our experienced care team supports stroke survivors and their families throughout the recovery journey. We provide practical assistance, encouragement and ongoing support in the familiar surroundings of home.

By receiving care in a comfortable environment, you or your loved one can feel more relaxed and supported. This can also help reduce stress and encourage greater independence.

Personalised Care to Meet Individual Needs

No two people experience a stroke in the same way. That’s why we take the time to understand each person’s circumstances, preferences and goals.

We create tailored home care packages that adapt to individual needs. Whether you require support with daily routines, personal care or ongoing rehabilitation, we’ll work with you to find the right level of care.

Supporting You and Your Family

We recognise that a stroke can affect the whole family, not just the individual. Therefore, we aim to provide reassurance and guidance to loved ones as well.

Our priority is to help you maintain the best possible quality of life, preserve your independence and feel supported every step of the way.

At Care Matters, we’re here to help you navigate life after a stroke with dignity, compassion and confidence.

Our Carers

Testimonials

The team are always friendly, polite and professional. Always ask whether there is anything else they can help with. Quickly identify any problems or issues.

Alison, daughter of service user.

"Without the assistance of wonderful carers, like Tina, Elena, Kailey, Olivia and Donna, my elderly wife, Sushil, couldn't look after me at home for long. So, a very Big Thank You to the girls for helping my elderly wife, who has several health problems herself."

Professor Y P Suri

Since my partner came home and needed 24-hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew.

M S (Partner of Client/Service User)

FAQs

Q1: How do I arrange some care for myself or a loved one?

A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.

Q2: Who decides what care I need?

A: Everyone we look after has different needs.  You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.

They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us.  In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.

Q3: Do you provide home care in my area?

A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!

Q4: What if I need to speak to someone urgently?

A: Providing care is a 24-hour 7 day a week commitment.  As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours ​and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.

Q5: How much will care cost?

A: We understand that cost is a huge consideration in the decision making process.  Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care.  All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.

Please contact your local office for further information.

Talk To Us…

“Speak with one of our highly trained care staff, as you or your loved one is of utmost importance to us.

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