Complex Specialist Care to support people living with chronic conditions.

At Care Matters Homecare, we know that it is critical to find the right care provider for those with more complex care needs.  Choosing this level of care for you or a loved one can be a confusing and stressful time. 


Reassuringly, Care Matters Homecare has a dedicated in-house Complex Care Team, with a wealth of experience in looking after those with more specialist daily needs.   

With our support, we enable you to keep to your preferred routines and continue to enjoy the simple, everyday freedoms of home life.

Tailored Specialist Support 

Care Matters Homecare’s Specialist Care team looks after the needs of those with a multitude of different long-term health conditions, such as: 

  • Neurological disorders 
  • Disabilities  
  • Serious injuries  
  • Conditions requiring feeding tubes, catheter or tracheostomy, etc. 

Our team offers personalised adjustable support which enables you or your loved one to manage symptoms and daily life.    

Support is reviewed and adapted to your changing requirements, condition and personal situation.

Complex Specialist Care Services

Our team of highly trained nurses and specialist carers know how life-changing illness and injury can affect you or your loved one physically, emotionally and socially.

Those we care for have a range of acute medical conditions and needs that require extra assistance in managing symptoms and daily activities.

This type of expert care delivered at home means you don’t have to cope alone and enables a more active life in which you retain as much independence as possible.

To see our full range of services please follow this Link>

Flexible Care 

Our specialist care team offer a 24/7 service.   

Care Matters Homecare’s services are flexible to suit both short term and long term needs. Continuous review means the appropriate level of support is in place for you or your loved one at all times. 

Our commitment always lies in creating a unique care support plan that meets your needs (and empowers) you to live well with your condition, at home. 

Choosing Complex Homecare from Care Matters Homecare:

Our approach to person-centred care is recognised GOOD by the CQC and highly rated in all 5 key areas.

Safe – Planning, coordination and delivery of our services.

Effective – Comprehensive and detailed assessments for highly personalised care.

Well-led – Clear on purpose, authentic in action. Excellent leadership.

Responsive – Services with built-in flexibility for adapting to evolving needs.

Caring – Highly skilled staff, attentive, compassionate who treat people with dignity and respect.

 Want to know more?

  1. Speak to our team: Contact us by clicking here to leave an enquiry.
    Need to speak to us now, then telephone us for an informal chat on how we can help you.

    – Darlington:          01325 482 075
    – Stockton:            01642 450 057
    – Middlesbrough:  01642 051 555
  2. Free home care assessment: We can then arrange for a member of our friendly team to visit at home to gain a better understanding of the individual requirements and chat through the options on how we can help.
  3. Find your carers: We always aim to match with carers who most closely fit the individual’s care needs and personal preferences.  


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