There’s no place like home. What better way to benefit from a little extra help and care, than in the comfort and familiarity of your own home.
Care Matters offer a wide range of fully flexible ‘at home’ care services, in Darlington, Stockton and Middlesbrough, helping you or a loved one to retain as much independence as possible.
As a fully regulated care agency, our carers are not only naturally compassionate individuals, but also highly-trained, and supported by a professional management team at all times.
From as little as a scheduled half-hour per-week call, to several visits everyday – or overnight support – we offer complete flexibility and personally tailor our in home care to suit your requirements.
Alongside our home care services, We are also able to offer a wide range of specialist / complex care services, too, including dementia care, stroke care, mental health care, and more.
"Care Matters provided a personalised service that matched each person’s individual needs"
CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."
CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"
CQC Inspection Report, Stockton Office, 22nd Feb 2019
Our in home care service can truly become a real alternative to residential care. Allowing our customers the independence and freedom to go on living their lives as they choose – with the reassurance of knowing that additional care and support is in place – this peace of mind is often felt throughout the wider family, too.
After all, it’s difficult not to worry about the people we want the best for – and this is where we come in. With either regular visits in place, or carers coming to the home as and when you need them, our care agency is committed, at all levels, to providing the help you need – when you need it.