Darlington 01325 482075

Stockton    01642 450057

Middlesbrough 01642 051555

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  • About Us
    • About Us
    • Why Care Matters?
    • What Care Do You Need
    • The Care Management Process
    • Our Carers
    • Meet The Team
    • Download a brochure
    • Funding Your Care
    • Quality Assurance/Testimonials
    • FAQs
  • Care At Home
    • Care At Home
    • Personal Care
    • Domestic Care & Housekeeping
    • Transportation & Activities
    • Holiday Cover
    • Reablement
    • Palliative Care
    • Catheter, Bowel & Stoma Care
    • Tracheostomy Management
    • Nasal Gastric Feed
  • Specialist Care
    • Specialist Care
    • Stroke Care
    • Dementia Care
    • Brain Injury Care
    • Spinal Injury Care
    • Developmental Disorders
    • Epilepsy Care
    • Mental Health Care
    • Drug & Alcohol Recovery Care
  • Careers
    • Working for Care Matters
    • Job Vacancies
  • News
  • Locations
    • Care Matters Darlington
    • Care Matters Stockton
    • Care Matters Middlesbrough
  • Request a Callback
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Care at Home

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Why Care at Home?

There’s no place like home.  What better way to benefit from a little extra help and care, than in the comfort and familiarity of your own home. 

Care Matters offer a wide range of fully flexible ‘at home’ care services, in Darlington, Stockton and Middlesbrough, helping you or a loved one to retain as much independence as possible. 

As a fully regulated care agency, our carers are not only naturally compassionate individuals, but also highly-trained, and supported by a professional management team at all times.

Types of Care at Home

From as little as a scheduled half-hour per-week call, to several visits everyday – or overnight support – we offer complete flexibility and personally tailor our in home care to suit your requirements.   

  • Personal/domestic care
  • Domestic/Housekeeping
  • Holiday cover
  • Reablement
  • Palliative

Alongside our home care services, We are also able to offer a wide range of specialist / complex care services, too, including dementia care, stroke care, mental health care, and more.

Customer Feedback

"Care Matters provided a personalised service that matched each person’s individual needs"

CQC Inspection Report, Darlington Office, 4th Feb 2019
"To the Care Matters team, you are wonderful!  With my grateful thanks for the kind and helpful way you cared for Stuart.  You all helped ease a very difficult situation." CQC Inspection Report, Darlington Office, 4th February 2019
Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew. MS, partner of service user.
"They make me feel special, they never say no. If they can do it, they will. They go above and beyond, this Company is one of the best."

CQC Inspection Report, Stockton Office, 22nd Feb 2019
"Staff displayed caring attitudes towards people and understood the importance of maintaining people's dignity"

CQC Inspection Report, Stockton Office, 22nd Feb 2019

Quality care at home in Stockton and Darlington

Our in home care service can truly become a real alternative to residential care. Allowing our customers the independence and freedom to go on living their lives as they choose – with the reassurance of knowing that additional care and support is in place – this peace of mind is often felt throughout the wider family, too.

After all, it’s difficult not to worry about the people we want the best for – and this is where we come in. With either regular visits in place, or carers coming to the home as and when you need them, our care agency is committed, at all levels, to providing the help you need – when you need it.

To enquire about securing home carers for yourself, or a loved one, contact Care Matters today to get started.

CQC Reports

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Useful Links

  • Personal Care
  • Domestic Care & Housekeeping
  • Transportation & Activities
  • Holiday Cover
  • Reablement
  • Palliative Care

Care Matters – UKAS 9001 ISO Certification

Care Matters, a CQC (Care Quality Commission) registered company, are thrilled to announce that we achieved UKAS ISO 9001 certification. This is a fantastic achievement for Care Matters and the team as it reinforces their commitment to processes which are key to safe, effective and caring management. These are…

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The latest member of our management team joins the company

We were delighted to finally, officially welcome Kelly Nicholson into out management team in Stockton this month. The vastly experienced healthcare professional joins us with almost 30 years of experience in the sector, and will begin her role working with Registered Manager, Steven Hutchinson, in…

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21st birthday in 2021

Celebrating a 21st birthday in 2021!

There’s a notable celebration taking place in our offices today, as Rebecca officially turns 21! Our apprentice branch administrator, with us since last summer, has become an integral part of the Care Matters team in Darlington over the last 6 months, and has certainly earned…

Read more

Darlington

Care Matters Homecare
3 Pioneer Court
Darlington
DL1 4WD

Tel: 01325 482075

CQC report – click here

Stockton

Care Matters Homecare
Durham Tees Valley Business Centre
Orde Wingate Way
Stockton on Tees
TS19 OGD

Tel: 01642 450057

CQC report – click here

Middlesbrough

Care Matters Homecare
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Tel: 01642 051555

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The Newlands Group

Care Matters is part of The Newlands Group. Sister companies include:

triberecruitment.co.uk

therobincentre.co.uk

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