At Care Matters, we provide personalised complex care at home, helping people receive specialist support in familiar surroundings. Furthermore, our services are regulated by the Care Quality Commission (CQC), giving families peace of mind.
Below, find answers to common questions about our complex home care services. If you need further guidance, please contact our friendly team.
Care Matters provides personalised complex care at home, helping people manage health needs. Additionally, we promote independence and comfort through tailored support.
Care Matters coordinates personalised complex care at home. Additionally, we work with healthcare professionals to promote independence, wellbeing and consistent support.
Complex care nursing supports people with long-term health conditions. Furthermore, personalised care plans promote wellbeing, independence and consistent support at home.
Complex care supports people with long-term conditions, disabilities and complex health needs. As a result, Care Matters provides personalised home care that promotes dignity, comfort and independence.
Arranging complex care at home with Care Matters Homecare is simple. Our friendly, experienced team is here to guide you through every step and help you find the right care and support for yourself or a loved one.
1. Contact our team
Get in touch with our local teams in Darlington, Redcar or Stockton to discuss your care needs. You can contact us online or complete our website contact form to request a convenient callback.
2. Arrange a home care assessment
Your local care manager will arrange a suitable time to visit you at home, discuss your circumstances and understand the support you need. We’ll also listen to your preferences, routines and personal goals.
3. Receive a personalised care plan
Following your assessment, we’ll develop a tailored care plan based on your individual needs. Our aim is to provide the right level of complex care at home, helping you maintain your independence, dignity and confidence while feeling safe and comfortable in familiar surroundings.
Care Matters offers competitive hourly rates for complex care at home. However, costs vary, and financial support may be available. Contact your local office for guidance.
