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Dementia Care

Dedicated team of highly trained carers are experts in delivering quality dementia care in the comfort of your home.

Meet the Team

Dementia Care

Dementia is a general term used to describe a number of different, progressive neurological disorders. Alzheimer’s disease is the most common cause of dementia. Importantly, every person with dementia displays different behaviours and lives with it very much in their own unique way. Our specialist team is extensively trained and experienced in providing the highest standards of complex dementia care at home.

 

Though everyone experiences their own dementia differently, it is medically proven that changes and disruptions to routines and environment can be highly detrimental and stressful for the individual, and consequently their family. Care Matters uses its professional expertise and caring approach to help and support people to remain in their own home with its familiar surroundings and routines – making comfort and quality of life possible during a difficult time

Trust Care Matters for dementia home care

Why trust Care Matters for dementia home care?

Firstly, we have a team of highly trained and experienced carers who specialise in providing care for individuals with dementia. Our carers have undergone extensive training to ensure that they have the skills and knowledge necessary to provide the best possible care.

Secondly, Care Matters dementia home care team are committed to providing personalised care that meets the unique needs of each individual.

Thirdly, we work closely with families and healthcare professionals to develop care plans to address the specific needs of the individual.

Dignity and Respect Matter…

Care Matters dementia home care team are dedicated to ensuring the safety and well-being of their clients and are committed to providing compassionate care that promotes dignity and respect.

We totally understand that individuals with dementia require special attention and support, and strive to create a warm and welcoming environment where clients feel comfortable, cared for and safe!

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Testimonials

The team are always friendly, polite and professional. Always ask whether there is anything else they can help with. Quickly identify any problems or issues.

Alison, daughter of service user.

"Without the assistance of wonderful carers, like Tina, Elena, Kailey, Olivia and Donna, my elderly wife, Sushil, couldn't look after me at home for long. So, a very Big Thank You to the girls for helping my elderly wife, who has several health problems herself."

Professor Y P Suri

Since my partner came home and needed 24-hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew.

M S (Partner of Client/Service User)

FAQs

Q1: How do I arrange some care for myself or a loved one?

A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.

Q2: Who decides what care I need?

A: Everyone we look after has different needs.  You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.

They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us.  In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.

Q3: Do you provide home care in my area?

A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!

Q4: What if I need to speak to someone urgently?

A: Providing care is a 24-hour 7 day a week commitment.  As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours ​and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.

Q5: How much will care cost?

A: We understand that cost is a huge consideration in the decision making process.  Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care.  All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.

Please contact your local office for further information.

We Care… You Matter

Providing CQC regulated services across Tees Valley, North Yorkshire and County Durham.

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