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Mental Health

As the largest single cause of disability, mental illness affects all kinds of people, at all life stages and to varying degrees of severity. Care Matters provides specialist support for those living with a range of mental health illnesses.

Our Team

Mental Health Care

Care Matters provides specialist support at home for those living with mental illness including depression, bipolar disorder, schizophrenia and other psychoses.

 

From daily visits for help with washing, dressing, shopping and general day to day tasks, to providing temporary respite cover allowing primary carers to take some time off, we’re on hand with support.

Our friendly team will take the time to understand needs and deliver a bespoke service, regularly reviewed, and adjusted, if necessary, to ensure the optimum level of care and support with every visit.

Care Matters Support Plans for Mental Health Care

We provide specialist support for those living with a range of mental health illnesses.

These include:

  • Depression
  • Bipolar disorder
  • Schizophrenia and other Psychoses

We also provide care to those with additional types of mental health issues including Dementia and Developmental Disorders. With these, and all of our specialist care packages led by the work of our Clinical Lead Nurse, you can be sure that our Mental Health Carers provide the highest quality and compassionate services.

Understanding Mental Health in Home Care

We appreciate that individual needs can vary, and are always unique. Our experienced, highly-trained carers will tailor our care service entirely around you or your loved ones requirements.

Support can range from daily visits assisting with washing, dressing, shopping and general household duties… to providing temporary respite care cover, thereby allowing primary carers to take some time off.

All of our care plans are regularly reviewed, ensuring the optimum level of care and support with every visit.

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Testimonials

Robert's Support Worker is the perfect match for him. She attends to all his needs, and they have a really good friendship. Rebecca goes the extra mile for Robbie and puts his happiness first

Lynne H (Client / Service User)

Since my partner came home and needed 24 hour care, how amazing my carers have been with him. Every one of them goes above and beyond their duties. I have never seen him laugh and smile so much since all carers make him feel part of the crew.

MS (Partner of service User)

"To the Care Matters team, you are wonderful! With my grateful thanks for the kind and helpful way you cared for Stuart. You all helped ease a very difficult situation."

CQC Inspection Report - Stockton Office

FAQs

Q1: How do I arrange some care for myself or a loved one?

A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.

Q2: Who decides what care I need?

A: Everyone we look after has different needs.  You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.

They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us.  In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.

Q3: Do you provide home care in my area?

A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!

Q4: What if I need to speak to someone urgently?

A: Providing care is a 24-hour 7 day a week commitment.  As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours ​and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.

Q5: How much will care cost?

A: We understand that cost is a huge consideration in the decision making process.  Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care.  All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.

Please contact your local office for further information.

Because We Care..

We provide specialist support for those living with a range of mental health illnesses.

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