Care Matters Homecare provides specialist support at home for those living with mental illness including depression, bipolar disorder, schizophrenia and other psychoses.
From daily visits for help with washing, dressing, shopping and general day to day tasks, to providing temporary respite cover allowing primary carers to take some time off, we’re on hand with support.
Our friendly team will take the time to understand needs and deliver a bespoke service, regularly reviewed, and adjusted, if necessary, to ensure the optimum level of care and support with every visit.
We provide specialist support for those living with a range of mental health illnesses.
These include:
We also provide care to those with additional types of mental health issues including Dementia and Developmental Disorders. With these, and all of our specialist care packages led by the work of our Clinical Lead Nurse, you can be sure that our Mental Health Carers provide the highest quality and compassionate services.
We appreciate that individual needs can vary, and are always unique. Our experienced, highly-trained carers will tailor our care service entirely around you or your loved ones requirements.
Support can range from daily visits assisting with washing, dressing, shopping and general household duties… to providing temporary respite care cover, thereby allowing primary carers to take some time off.
All of our care plans are regularly reviewed, ensuring the optimum level of care and support with every visit.
A: The quickest way to find out about arranging some care is to call us. One of our experienced team will have a friendly, informal chat with you to find out all about your particular needs and to advise how we may be able to assist.
A: Everyone we look after has different needs. You or your loved one’s unique needs are openly discussed at the start of our service and mutually agreed.
They will continually be reviewed as part of our service. Care needs are set out clearly in the Care Plan which is a comprehensive document detailing lots of information about you or your loved one, in relation to the care received from us. In agreeing what type of care is best, we may also (with consent) involve close family members or your GP/other health providers to gain a clearer picture on what is needed.
A: We currently providing care to people at home across the Teesside, County Durham and regions North Yorkshire… and we are growing!
Please contact your nearest office to discuss how we might be able to help you in your area!
A: Providing care is a 24-hour 7 day a week commitment. As such, we provide the reassurance that you can contact us at any time, day or night, 365 days of the year. Our local offices are open Monday to Friday 08:30 hours – 17:00 hours and outside of these hours, we have an emergency contact number telephone service so that you always have someone to speak to.
A: We understand that cost is a huge consideration in the decision making process. Our charges for care are based upon a competitive hourly rate. In certain circumstances, there may be additional financial support available towards the cost of care. All of the options will be openly discussed with you, or your loved one, during your initial discussions with us.
Please contact your local office for further information.
We provide specialist support for those living with a range of mental health illnesses.
