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Home-care in focus: What recent health service shifts mean for Care Matters

In recent months, several developments in the UK health and social care sector signal both opportunity and increased responsibility for home-care providers like Care Matters. Two important trends stand out:

1. More healthcare being delivered closer to home

The NHS England and the UK Government announced the launch of neighbourhood-based care services, where diagnostics, post-op rehabilitation, nursing and mental-health support will increasingly occur in or near people’s homes rather than hospitals. GOV.UK


For Care Matters, this shift aligns perfectly with the ethos of person-centred, home-based support. It means:

  • Greater demand for well-trained home-care assistants who can support people in their own homes as part of these integrated neighbourhood teams.

  • A clearer role for organisations like Care Matters in the care-pathway, we’re not just as “visitors” but as partners in health outcomes and post-hospital recovery.

  • The opportunity to emphasise our commitment to dignity, independence, and responsive support (aligning our Key Measures such as safe, high-quality care).

2. Home-care’s value and the pressure on capacity

Another recent report noted that modernising home-care services in the UK could save the NHS up to £1.67 billion per year, by shifting care out of hospitals and into people’s homes. abpi.org.uk Meanwhile, demand continues to outstrip supply. For example, just 86 new care-home beds were created in 2024, despite growing numbers of older adults. Financial Times
This tells us:

  • Home-care providers are more critical than ever in meeting the needs of an ageing population and relieving pressure on acute services.

  • Quality of service is increasingly under the spotlight, since more people and their families are relying on in-home support as a primary option.

  • Care Matters has a strategic role to play: we’re not just a contractor providing visits, but a key contributor to better health, wellbeing and community care.


Why clients and families should choose Care Matters now

  • We are aligned with the direction of travel: care in communities, closer to home, with dignity and choice.

  • We understand that support isn’t just about tasks but about enabling wellbeing — helping people remain in familiar surroundings, with their independence, while also addressing their health-related needs and risks.

  • We offer a consistent, quality-driven service in an environment where demand is rising and quality can vary widely.


Final thoughts

The healthcare landscape is evolving, care is moving out of traditional hospitals and institutions and into community-based, home-focused models. For Care Matters, this is not just a challenge: it’s a major opportunity. By positioning our team as trusted, skilled, compassionate partners in people’s home-based support journeys, we’re exactly where you need us to be.

As the system shifts, you carry forward what matters most: person-centred support, wellbeing & safeguarding, and safe, high-quality care now more relevant than ever!


Date posted: November 7, 2025

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